Books matching: hospitality industry insights
2 result(s)
- #1
"Hotel" by Arthur Hailey is a compelling story set in a high-end hotel in New Orleans during the 1960s. The plot revolves around the assistant manager's challenges in running the hotel without proper authority, providing insights into the intricate workings of a large hotel. intricately weaves together various personal dramas, public events, and private interactions among a diverse cast of characters, creating a vivid cultural portrait of the era. Hailey's detailed descriptions of the hotel's operations and the character-driven narrative make the story engaging and immersive, offering a glimpse into the complexities of the hospitality industry.
If he had had his way, Peter McDermott thought, he would have fired the chief house detective long ago. But he had not had his way and now, once more, the obese ex-policeman was missing when he was ne... - #2
Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality by Jacob Tomsky is an inside look at the hotel industry through the eyes of a former hotel employee who worked his way up from valet to housekeeping manager. The book delves into the behind-the-scenes workings of hotels, sharing stories about hotel guests, extraneous charges, dirty laundry, mini bars, tipping etiquette, and how to navigate the world of hospitality to receive excellent service. Tomsky's writing style is described as humorous, irreverent, and conversational, providing readers with an entertaining and eye-opening glimpse into the world of luxury hotels.
I am standing on St. Charles Avenue, uptown New Orleans, a few months out of college and a few weeks into summer. It’s already extremely hot in the full sun. Which is where I have to stand: in the sun...